This week’s Dev Pulse is an update from the hAppy Team on how they have been improving the customer experience for HoloPort owners. Now that we are getting real-world experience from users, they are starting to redesign their processes to incorporate feedback, issues, pain points, and bug reports into how they get work done. As more apps launch on the network, internal teams will continue to connect the dots between what customers are experiencing, what Customer Service is hearing, what code is being written, and how issues are being resolved.
Read Article: https://blog.holochain.org/improving-the-holo-customer-experience/