I’m buying a used HoloPort+ from someone who doesn’t want to follow the project anymore. We are trying to figure if there might be any issues with the transfer. I don’t have many details about how the product gets registered etc.
Anything I should be aware of?
For anyone else buying a used HoloPort, here’s a few things I did or had to do:
- Ask for a photo of the serial number so you can verify if it’s a HoloPort or HoloPort+.
- You’ll need the email address that the original owner used to purchase it.
- You’ll want the original owner to add you as a secondary email to forum.holo.host, then you can login and make your’s the primary and delete theirs.
- You’ll need to open a support ticket to get your email address whitelisted in order to properly setup your HoloPort, include the previous owner’s email address in your ticket.